Privacy Policy

Jon Matson-Higgins is fully committed to complying with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

All reasonable steps are taken to ensure that anyone who has access to personal data understands their responsibilities and handles that data appropriately.

Personal information will not be shared with third parties without consent, except where necessary to deliver services, such as with funeral directors or venues. In such cases, consent will always be requested beforehand unless sharing is required by law.

Statement of Policy

Jon Matson-Higgins collects and uses personal information in order to operate effectively and provide services.

All personal data, whether held electronically, on paper, or by any other means, will be handled securely and appropriately.

The lawful and proper treatment of personal data is essential to maintaining trust and confidence. Jon Matson-Higgins fully supports and adheres to the principles of UK GDPR.

Handling Personal and Special Category Data

Jon Matson-Higgins will ensure that personal data is:

• Used fairly, lawfully, and transparently
• Collected only for specific and legitimate purposes
• Limited to what is necessary for those purposes
• Accurate and kept up to date
• Retained only for as long as necessary
• Securely stored and protected against unauthorised access, loss, or damage
• Securely destroyed when no longer required
• Not transferred outside the UK without appropriate safeguards

Appropriate technical and organisational measures are in place to protect personal data at all times.

Your Rights

Under UK GDPR, individuals have the right to:

• Be informed about how their data is used
• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data where appropriate
• Restrict processing in certain circumstances
• Request transfer of their data
• Object to the use of their data

These rights will always be respected and supported.

Use of Your Information

Personal information is collected and processed for the following purposes:

• To provide and deliver services
• To manage communication and service arrangements
• To maintain accurate records
• To process payments

This may include your name, address, email address, telephone number, date of birth, and any other relevant details you choose to provide.

While your contact details are held, you may occasionally be contacted regarding services. You can opt out of such communications at any time.

Data Retention

• Client records are retained for up to 5 years after the most recent service
• Financial records are retained for 7 years in line with legal requirements
• Enquiry-only data is retained for up to 2 years

Sharing Information

Personal data will not be shared with third parties unless:

• It is necessary to deliver the service (for example, funeral directors or venues)
• You have given consent
• It is required by law

Systems and Storage

Personal data may be stored and processed using the following systems:

• WooCommerce (website)
• Really Simple Systems (database)
• Zoom (meetings and consultations)
• Apple systems, including iCloud
• Full Fat Hosting (secure email hosting)

All systems are selected with data security in mind.

All computers used are secured and connected via appropriate protection measures, including VPN where applicable.

Working Abroad

Jon Matson-Higgins may occasionally work outside the UK, including in South Africa.

The same data protection standards and safeguards are applied at all times, regardless of location.

Access to Your Data

You have the right to request access to the personal data held about you.

Requests must be made in writing and accompanied by proof of identity.

A response will normally be provided within one calendar month, in line with UK GDPR requirements.

Requests should be sent to:

Rev. J Matson-Higgins, Minister & Celebrant
The Birches, 505 Broadgate
Weston Hills
PE12 6DB
United Kingdom